1.Is EzyHRM compliant with PDPA and GDPR standards?
Yes. EzyHRM is designed with a security system that aligns with PDPA and GDPR requirements. We guarantee that all data entering our platform is managed transparently, securely, and only used as intended.
2.How secure is EzyHRM's hosting and database?
We use Azure Cloud Hosting to ensure maximum uptime. Your data is managed using the latest database systems equipped with advanced encryption, providing multiple layers of protection for the integrity of your company's data.
3.What security and privacy certifications have been obtained to date?
EzyHRM proudly holds the Data Protection Trustmark, guaranteeing that your sensitive HR data is managed with the highest standards of privacy and integrity.
4.Does EzyHRM support Multi-Factor Authentication (MFA) feature?
Yes. For extra security, EzyHRM supports Multi-Factor Authentication (MFA) that can be integrated with popular authentication apps such as Google Authenticator and Microsoft Authenticator. This step ensures your account remains protected from unauthorized access.
5.How does EzyHRM manage access security and audit systems?
EzyHRM maintains system integrity through a combination of high-level encryption, precise implementation of RBAC, and transparent Audit Logs. We record every user access history and privileged account activities to ensure maximum accountability and operational security.
6.Does EzyHRM provide a separate testing environment from the original data?
Yes. We have a dedicated Staging/Test environment for conducting tests and QA. All development and testing processes are carried out on infrastructure separate from Production (Live), ensuring the integrity of your operational data.
7.Does EzyHRM encrypt user data when it is stored and transmitted?
Yes. With our End-to-End Encryption system, your data is fully protected whether it is being sent from your device to our servers or stored in our database. Server-side and client-side security are standard requirements of our service.
8.How is the backup and disaster recovery plan implemented?
To ensure maximum data integrity, we perform semi-annual Disaster Recovery (DR) simulations. These exercises rigorously test our restoration capabilities, guaranteeing that your business operations can be recovered swiftly and accurately in any unforeseen event.
9.How is the cloud and deployment management process for EzyHRM?
EzyHRM is an in-house developed solution deployed on Microsoft Azure (IaaS). We manage our services using a high-performance Windows/IIS stack, protected by integrated Azure and Windows Firewall controls to ensure maximum uptime and data security.
10.How often does EzyHRM update its systems and software?
EzyHRM update has 2 monthly patches during Sunday morning from 00:00 to 07:00.
11.How is the maintenance and upgrade schedule for EzyHRM systems?
EzyHRM performs every 2 months for system maintenance and software upgrade.